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How To Get Your Pass Into Your Customer’s Digital Wallets
How To Get Your Pass Into Your Customer’s Digital Wallets
Updated over a month ago

Getting your pass into your customers' wallets is easy! Follow these three steps:

1. Define Your Pass Incentives

Give your customers a reason to add your pass. Think of incentives you might offer to a special group of users (e.g. like a mailing list) to entice them to add the pass. Here are some ideas:

  • A discount on their next purchase

  • A free gift or sample

  • Early access to new products

  • Special deals just for pass holders

  • VIP event invitations

💡 Tip: Use the Featured section on the back of the pass to include a one-time discount code (e.g., “Use VIP10 for 10% off!”). This creates immediate value for the customer.


2. Hone Your Messaging

Craft a short, exciting message that highlights your pass's key benefits and motivates action. Your message should answer "What's in it for me?" for the customer.

The good example clearly states the benefits and encourages immediate action.


3. Implement Multi-Channel Distribution

Grab your pass installation link then promote your pass across various touch points to maximize installations:

Remember: The key to success is consistency and visibility.

The more touchpoints where customers encounter your pass, the higher the likelihood of installation. Always emphasize the value and benefits of adding the pass to their wallet.

Follow these steps and continually refine your approach based on customer feedback and performance data. You'll be well on your way to increasing pass installations and boosting customer engagement.


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